At Vibecurb.com, we strive to provide fast, reliable, and transparent shipping options for our customers. Here’s everything you need to know about our shipping services.
1. Free Shipping
- USA Orders Over $99: We offer free standard shipping on all orders over $99 within the United States.
- Orders Under $99: For orders under $99, shipping rate is calculated at checkout. Most products has shipping from $4 to 8$
2. Delivery Times
All orders are processed and shipped within 1-2 business days after your order is placed. Delivery times may vary based on your location, but our standard delivery window is:
- 2 to 4 business days for all U.S. orders.
Please note that orders are processed and shipped Monday through Friday, excluding holidays.
3. Order Tracking
Once your order is shipped, you’ll receive an email confirmation with a tracking number to follow the progress of your package. You can use this tracking information to check the estimated delivery date and current location of your shipment.
4. Shipping Carriers
We partner with trusted carriers to ensure that your order arrives on time and in great condition. Depending on your location and order size, we may ship through carriers like USPS, UPS, or FedEx.
5. Shipping Restrictions
- P.O. Boxes: We are currently unable to deliver to P.O. boxes. Please provide a street address for delivery.
- International Shipping: At this time, we only offer shipping within the United States. We hope to expand our shipping regions soon!
6. Address Changes
If you need to update your shipping address after placing an order, please contact us as soon as possible at [email protected]. We will do our best to accommodate your request, but changes cannot be guaranteed once the order has been processed and shipped.
7. Lost or Damaged Packages
If your package is lost or arrives damaged, please reach out to us at [email protected] with your order number and a description of the issue. We will work with the shipping carrier to resolve the issue and, if necessary, provide a replacement or refund.
8. Additional Shipping Fees
For particularly large or heavy items, additional shipping fees may apply. If this is the case, you will be notified during checkout.
9. Contact Us
If you have any further questions about our shipping policy, feel free to contact us at:
VibeCrub
460 Wildwood Ave, Salamanca, NY
[email protected]